Customer SuccessScaleUp Why Intercom makes customer experience the focus of their scaling efforts according to the EMEA Sales Director Intercom is a reference in the SaaS industry. This status made them learn a lot…ScaleUp ValleyMay 18, 2019
Customer SuccessScaleUp Valley Podcast From account management to outcomes-driven: BetterCloud’s journey scaling up their customer success team When Kristi Faltorusso joined as the Vice President of Customer Success at BetterCloud last year, she was…ScaleUp ValleyMay 4, 2019